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General Questions

How do I reset my password?

How do I check my gift card balance?

Are all of the products on Italic unique?

Does Italic make connections to manufacturers?

Can I place a corporate order?

I want to collaborate! Who do I get in touch with?

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Product

Is the battery removable from my Miles Carry-On, and safe for travel?

How should I care for my cashmere items?

How should I care for my sheets?

How should I care for my cookware?

What categories is Italic considering for the future?

Are products sold on Italic ethically and sustainably sourced?

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Returns

How long does it take to process a return?

What is Italic's return policy?

Does Italic accept gift returns?

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Shipping & Tracking

Do you ship to Canada?

When will my order ship?

How can I change my shipping address?

How can I track my order?

Where does Italic ship to?

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Orders & Billing

How do I cancel an order?

Can I change my order after I've placed it?

How can I redeem a gift card or promo code?

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Membership

What do I get with my membership?

Is the subscription a recurring charge?

Can I stack my membership with other discounts?

Is there a limit to the amount of purchases I can make?

Can I order without being a member?

Can I cancel my membership?

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More Resources

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