When will my order be shipped?

After an order is placed, you can expect to receive a few different updates:

  1. When Italic has received the order
  2. When the order ships
  3. When the order is out for delivery

Orders are processed within 1-2 business days. For non-members, orders with a value equal to or greater than $100 will receive free shipping. Members receive free shipping on all purchases, regardless of order value. If you want to initiate a return, please note that the shipping fee is non-refundable.

Once an order has been shipped, you may track your shipment(s) on the Italic tracking page.

If you have placed an order and have not received any updates, or 5 days have passed since your order date, please let us know. Our Customer Experience team will be happy to help!

Note: You can see the estimated delivery for each of your items on the cart page, like this:

mceclip0.png

Read about our return policy here.

Articles in this section

Still need help?

TEXT SUPPORT
Need help with exchanges, returns, styles or fit? We’re here for you.
DROP US A LINE
We respond as quickly as possible & you can chime in whenever you have time.
ORDER TRACKING
Need help locating your order? We can help.